We understand that life doesn't always go to plan which may result in the need to cancel your appointment. In the event of this happening, We respectfully ask for scheduled bookings to be cancelled at least 24 hours in advance or the below charges will apply.

  • Less than 24 hours notice of a cancellation will result in 25% charge of your initial booking cost.
  • No shows are required to pay 75% of the initial booking service cost.


This policy will enable us to open otherwise unused appointments to better serve the needs of all our vlb clients.

Thank you so much for your understanding and cooperation, More importantly being a valued customer.